A payment policy lets your patients know what you expect from them and what they can expect from you. A well-thought-out policy will prevent patients from being surprised by their financial commitment when they receive their services. There will also be some legal protection in your practice if a patient does not pay what you can move in. Most insurance companies now have automated fax systems that can usually provide you with this information in minutes. With a phone call, the system faxes a description of your patient`s services at your office, including deductible, surcharges, covered services and out-of-pocket limits. This extremely valuable service can make things much easier when they approach your patient through their financial responsibility. Our office keeps these faxes in the patient`s card so that they can be easily transmitted when a question arises about coverage or liability. How many times have patients come into your office, received quality medical care, including a load of arms, free drug samples, and gone without paying a penny? Probably more often than you want to remember. Winning patients at the time of service is crucial in an industry where the cost of doing business almost doubles every year, but paying a price for care makes almost everything uncomfortable. Our main task is to deal with people`s medical and emotional needs, and one way or another, we have to work to demand payment for these services without seeming unpleasant. How do you deal with this delicate situation without offending patients or giving court? Start with the development of a written payment policy. Unfortunately, it is becoming increasingly difficult to maintain medical practices and keep them viable. We fight to survive in an industry where external sources tell us how much we are paid, when we are paid, or even if we are paid.
This is what makes it more important than ever not to let the money you have slipped through your fingers. This money can be the difference between keeping your closet doors open or closing them. Payment. If your account is more than 90 days late, you will receive a letter stating that you have 20 days to pay your entire account. Partial payments are not accepted unless there are other negotiations. Please note that we may transfer your account to a collection agency if a balance is not paid and you and your immediate family members may be exempt from this practice. If this is to be done, you will be informed by a regular and certified mail that you have 30 days to find alternative medical care. During this 30-day period, our doctor will only be able to treat you in an emergency. Of course, there will be special circumstances when a staff member wants to talk to a doctor (for example.B. when a patient has confided that he or she has just lost a job or has another financial situation; However, this should not be done before the patient.
Once the payment policy is in place, it should be effective enough to deal with most situations without having to remove the doctor from the practice of medicine. Proof of insurance. All patients must complete our information form before consulting a doctor. We must receive a copy of your driver`s licence and valid insurance to provide proof of insurance. If you do not provide us with the right insurance information on time, you may be responsible for the balance of a claim. We are sorry for all the inconvenience. The website you are looking for is not available.